Genral Policy

1. Introduction

Welcome to Weprum. By accessing or using our website and services, you agree to comply with the terms outlined in this General Policy. These rules are designed to ensure a professional, safe, and reliable experience for all users and clients.

 

2. Scope of Services

Weprum offers a variety of digital services, including but not limited to:

  • Website creation
  • SEO optimization
  • Social media management
  • Digital advertising
  • E-commerce support
  • AI productivity tools

All services are tailored according to client needs and confirmed through written agreements or proposals.

 

3. Client Responsibilities

Clients must:

  • Provide accurate and complete information
  • Respond to communication promptly
  • Respect project timelines
  • Make payments according to agreed terms

Delays in feedback, assets, or approvals may affect the final delivery schedule.

 

4. Confidentiality

Weprum guarantees that all client data, content, and communications are handled with strict confidentiality. We do not share or sell any information to third parties without explicit consent.

 

5. Intellectual Property

Unless otherwise agreed:

  • All materials created by Weprum remain our property until full payment is received.
  • Once payment is complete, rights are transferred to the client, excluding third-party content or tools used under license.

 

6. Revisions & Modifications

We offer a set number of revisions per project (typically 2–3 rounds). Any changes beyond that may incur additional fees.

 

7. Refund & Cancellation

Refunds are handled on a case-by-case basis. In general:

  • If no work has begun, a full refund may be possible.
  • If partial work has been delivered, the refund will be prorated.
  • Completed projects are non-refundable.

 

8. Liability

Weprum is not liable for:

  • Third-party service failures (e.g., hosting, plugins, payment gateways)
  • Losses resulting from misuse or incorrect implementation of our services
  • Delays caused by external factors or force majeure

 

9. Changes to the Policy

Weprum reserves the right to modify this policy at any time. Updates will be posted on our website with the revised effective date.